General Questions
General Questions
What is Word of Mouth?
Word of Mouth is a referral-based lead generation platform that connects service providers with trusted lead generators and casual referrers who refer clients in exchange for a referral fee.
How Does Word of Mouth Work?
Lead generators and casual referrers refer potential clients to service providers through the platform. When a referred lead results in a successful transaction, the referrer earns a referral fee.
Who can Join Word of Mouth?
Anyone can join — whether you're a business owner, estate agent, freelancer, casual networker, or simply someone who knows people who need good services. You can register as a service provider, lead generator, or casual referrer.
Is Word of Mouth Only for Real Estate?
No. While it's popular in the property sector, Word of Mouth supports a wide range of industries and services.
Where can I Find the Terms and Conditions?
You can view our full Terms and Conditions and Privacy Policy on the website footer.
How does it work as a Lead Generator?
You register as a Lead Generator. You find a buyer or a seller. You load the details onto the app. The app/hub refers your lead to the closest Service Provider. Service Provider makes contact with your client. The system will keep you up to date with a progress report. Once the transaction is completed, you will be paid your referral fee according to your chosen status.
Is It Free?
It is free to join as a casual referrer, but your referral fee will be limited to a maximum of R1000 per successful transaction.
Is This A Monthly And/Or Yearly Fee?
It is a once-off joining fee. There will be a yearly renewal fee equal to 10% of your initial joining fee.
What Are The Different Available Packages?
Silver @ R999. Gold @ R4,999. Platinum @ R9,999.
What Are The Referral Rates On Each Package?
Silver @ 10%, Gold @ 15%, Platinum @ 20%.
Can I Upgrade My Package?
You can upgrade at any time.
How Do I Join?
Log onto the website and click on 'Register Now' or 'Join Now' to choose your package and join Word of Mouth.
Where And How Do I Get The App?
You can download from the Google Play Store for Android devices and the Apple App Store for iPhones and iPads.
How Do I Get Leads?
Friends, family, colleagues. You can also start a lead-generating business like a call centre.
How Do I Load Leads?
You can load a deal directly onto the app.
What Is The Difference Between A Lead Generator And A Service Provider?
A Lead Generator loads buyers and sellers onto the app, while a Service Provider provides a service to the buyers and sellers.
Is My Info Safe?
Yes, we prioritise your privacy and won't share your info without consent.